A lot of articles on how to choose a mail/web host always mention the uptime, bandwidth, disk space, technical support, spam protection, etc. Guess what? It’s not all you need to know. I had some discoveries when I transferred to an email/web service provider.
Following are some of the problems I encountered in subscribing to a web hosting service which were not mentioned in the articles that I have read about how to choose a web/email host:
- Number of email messages you can send per hour. This is important if you have mailing lists. Most web hosting provider offer free domain registration and email service along with the web hosting service. If you want to transfer you email services, be aware that most provider carries a limited number of messages per hour that you can send. This is important if you have mailing list of more than 100 subscribers. If the provider has a limit of 500 emails per hour then you can only send 4 messages per hour to a list of 125 subscribers.
- Email Aliases. If you use email aliases such as an alias for a department in your organisation which consists of all people in that department then you need to ask what kind of aliases do they provide. Some email/web host provider only allow one-to-one and not one-to-many aliases. Although you can use mailing list as a substitute, mailing list has some security features that creates additional tasks for you. For example, if you use a mailing list together with some other email addresses as recipients, you need to approve the message before it can be sent to the list.
- Content you make available from your website. Some providers do not allow download of mp3 and video files. Before you make a decision, you should ask the provider if they allow the types of documents you (or plan to) provide from your website. Some organisations like the one I was with before, offer recordings of conference speeches. We also provide short videos of our project which we made by ourselves. This is definitely a problem if the provider doesn’t allow these types of files.